Unable To Download Videos In 1080p Resolution

Description: When trying to download a video in 1080p, the video does not complete the process of converting to an MP4 file which prevents the video from being downloaded.

Scope: Only 1080p downloads are impacted.

Workaround: Download video in either 360p or 720p.

Solution: We believe that this issue has been resolved as of 6:30 pm EST. If you continue to experience issues, please reach out to support@goanimate.com

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