How do I delete my account?

We can help with that!  But first, if you just want to cancel or suspend your subscription, click here.  When cancelling your subscription, we keep all of your videos for you, in case you want to come back and edit them later.  Learn more.

If you're sure you want your entire account deleted, with no further access to your videos, contact us at support@goanimate.com with the following information:

  • username
  • email address attached to the account
  • last four digits on the credit card associated with the account (if applicable)
  • name, exactly as it appears on the credit card (if applicable)
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