How Long Will My Videos Stay On GoAnimate After My Subscription Ends?

For subscriptions purchased on or after October 29, 2015

When a subscription expires, GoAnimate retains all content for 18 months, after which, all content is permanently, and irretrievably, removed.

If you would like your content permanently removed before then, please contact us at support@goanimate.com.

 

For subscriptions purchased before October 29, 2015

When a subscription expires, no content is removed unless, and until, requested by the customer. This policy may change in the future.

If you have an expired subscription that was purchased before 10/29/15, and would like all your content permanently removed, please contact us at support@goanimate.com.

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